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Readymix, in a sense, is transport business. And fleet management is one of the core interests!

There is no substitute for experience. However effective practice cannot be executed without theory!

In this workshop I will share with you what I have learned from my professional life more than 40 years in the truck and mixer sector and my experience as an instructor of more than 300 trainings, courses, seminars and workshops.

We will also make use of my various books written on the related topics.

And I believe that we will create a fruitful synergy for you and your company.

Let’s talk together all the details at our mutual workshop…

 

Timuçin Özsöylev
Web: www.ozsoylev.com
Mailbox: ozsoylev@mail.com  / ozsoylev@gmail.com
Whatsapp: +090 532 4161387

 

 

Usefull tools for readymix management…

You are an engineer in a readymix company and look after the vehicle park, do dispatch or work in operation. Any junior manager in the company can see if there is a shortage of mixer truck, but how can you explain this and request for an extra one to the management in technic and business manner before anyone else and in the best way possible?

Management involves making a lot of decisions and these decisions cannot always be easy. This is especially true when those decisions could potentially be critical to your success and your career.

These decisions, therefore, should not be taken lightly. But what is a good way to be able to make such small but important decisions and feel content with the course of action you take? The important thing here is to have details that support an idea or speech you defend. And more importantly, to make it permanent.

Enter cost benefit analysis:
Cost benefit analysis allows you to choose the options that minimize risk while giving you the greatest potential benefit in the see of options in front of you. Using the benefit cost analysis tool allows you to minimize risks and maximize gains giving the best chance to you at being a success.

But, do you know the explanations and parameters effecting to above sample calculation and for other similars or have you ever made such a cost benefit analysis. There are several tools (cost-benefit analysis, swot analysis, management account etc…). These tools will also increase your belonging and commitment to your company.

There is everything available what you need which will help you to speak business rather than technic where it is necessary in ‘the readymix workshop’ for from engineering to management.

Do not be late. Those who attend the workshop may make an attack before you at the management meetings and upgrade their positions.

The program covers fwg topics: readymix business, engineers in readymix industry, engineering management, business intelegence, readymix KPI’s,
position your company, improve the business, technology in readymix,
digital transformation in readymix and others….

Timuçin Özsöylev
Web: www.ozsoylev.com
Mailbox: ozsoylev@mail.com  / ozsoylev@gmail.com
Whatsapp: +090 532 4161387

Do you have a crisis plan?

-You are an engineer and working at production or dispatch. You may face a crisis in an important and large operation. For example, the contractor can reject the concrete! What do you do in such a situation?

-Who may claim that the problem have arised due to this or that reason and department. Or more importantly, who can accept and say that the fault belong to him.

-In the above and similar crisis situations, as a junior manager, you must be able to control your nerves and remain calm and quickly evaluate the things that may happen next. In the meantime, it is important to establish versatile communication and add your own comments to the theirs.

-Have you done a case study or simulation on this subject? If you are not prepared, you can not take action on time. You can offer such a meeting covering all related departments to the management, of course before any crisis have not occured. But first you should be ready for your speech at the meeting!

-Junior managers who do not have enough experience and not take their position seriously can create a chain effect on the employees, leading to a lack of direction, demotivation, a breakdown in communication and trust and for sure create unacceptable and a terrible work environment.

-The term of chain or domino effect is often used for interconnected events such as machine collapse or malfunctions or series of accidents or wrong mix the recipe of concrete and also can be used to predict future events. A chain reaction is the umulative effect produced when one event sets off a chain of similar events.

-Concrete delivery in the summer season or in the hot weather, long distance and tough traffic, long waiting time for mixers at the construction site, fatality accident at construction site, malfunction on batching plant, insufficient inventory, problems at the concrete pump, returned concrete, unpaid money, concrete spill on road rash, etc.

-These are some crisis which may happen anytime at readymix industry. And should definetely be studied according to season, condition and suspection in order to be ready for crisis management.

– You will find some tips and necessary tools how you should act in case of crisis time in ‘Readymix Workshop’. For example, ‘domino-chain effect’ can be a powerful tool to change bad habits.

– The program also covers fwg topics: production of readymix concrete,
problems at production, fleet and driver productivity, operation efficiency,
crisis management, preventive maintenance, safety measures,
environmental issues, how to be sustainable, and others….

Timuçin Özsöylev
Web: www.ozsoylev.com
Mailbox: ozsoylev@mail.com  / ozsoylev@gmail.com
Whatsapp: +090 532 4161387

It all starts with sales and then the wheels turn!

Sales:
-You are an engineer and working at a readymix concrete company as a member of sales force. You represent the company and do business on behalf of the boss. Use the sales skills and turn the opportunities into money!

-Courses on sales and marketing are not taught in engineering education at the universities or only as optional. However, most engineers work in this field after graduation. And the readymix industry is one of these.

After challenging maths and physics subjects, selling are thought to be simple and consist of only customer communications and visits. However, as in every professional field, sales has certain rules, principles and therefore needs training.

Selling is not something that can be learned by being together and going customer with the old salesman! This takes time and leads to repetition and also bad habits. Sales is something dynamic and always renewing.

Marketing:
-The majority of engineers see the marketing as either ‘selling’ or ‘generating customer preference for’ a given product or service.
There is no definite description for marketing. However any company’s marketing activity must include the followings:
– Identifying the needs of exsisting and/or potential customers.
– Forecasting when these needs will arise
– Determining what percentage of the total market could be won over a given period.
– The size of the achievable market share.
– Communicating the resulting policy to everyone in the organization
– Determining the resources and facilities required to ensure that the identified needs can be satisfactorily fulfilled.
-Satisfactorily fulfilment means profit for the supplier and enjoyment of a quality service by the customer.
-Marketing is a science and depends on mostly statistics.

Think and act like your boss and get the positive results:
Because, being a boss isn’t just about making money. It’s about building confidence, thinking outside of the box, problem solving and being fearless. From understanding money and looking after it, to the nuts and bolts of setting up a business, making the big ideas a reality and using cash for good.

If you think like your boss you will;
-Have a vision and be positive
-Work and win people
-Be competitive
-Always be confident
-Not forget, persistence is the key

Sales of readymix concrete:
You will find in this workshop (you are the manager);
-Sales guide and sales skills
-Success in readymix sales
-Market analysis and trends
-Understanding customers
-Conflicts btw sales and dispatch
-Cost calculation of readymix
-Pricing of readymix concrete
-Calculating the final sales price
-Balance sheet of a sale
and others….

Timuçin Özsöylev
Web: www.ozsoylev.com
Mailbox: ozsoylev@mail.com  / ozsoylev@gmail.com
Whatsapp: +090 532 4161387

From engineering to management…

-This is the unique program for engineers covering operation and business knowledge in the ready mix industry.

-Engineers often have problems explaining what they did and achieved in business language. This study was prepared to fill this gap.

-Engineers who work with great technical expertise and devotion in production and in the field must also be able to express themselves to the management quickly, accurately and clearly.

-Engineers who can achieve this can reach to ‘the title of manager’ more easily.

-My book, ‘From Engineering to Management’, which I prepared years ago for fresh engineers, went through three editions and sold thousands of copies.

-The readers, mostly new engineers, said, ‘We need this, because we want to rise immediately’.

-There is nothing magical about this work, but I have great faith that the participants to this three-days program (Readymix Business-Operation-Sales) will rise in their career very quickly…

Timuçin Özsöylev
Web: www.ozsoylev.com
Mailbox: ozsoylev@gmail.com
Whatsapp: +090 532 4161387

Suddenly you can be appointed to a managerial position, but are you ready for this?

Regardless of your profession, if you have an engineering degree and have worked a few years in the readymix industry (at production, in the field, laboratory, machine park, workshop, purchase, sales, R&D, BI, etc.) you can rise to a managerial position on some occasion, with your success, with your stance or with the separation or leaving of someone. Because the readymix industry gives you this chance and opportunity.

But the problem here whether you have prepared yourself for this position? You may think that you are confident and a leader character and it is normal to expect such appointment and a rise in the company you work for at any time. But are you ready now for this?

Consider that you have risen with your success in your own branch. But there are many departments and works in the company, all different from each other! How can you cover each of them. Should you really understand them in detail? For example; can you design a concrete recipe or make a slump test or repair a machine or purchase raw materials and some spares or make the dispatch. And should you know how to keep account? Or is the management something else entirely?

What do you need to know about readymix plant management?
Is there a common denominator that unites all of activities?
Or what would your boss or senior management want to see?
How can you measure the company’s success?
How can you calculate the KPIs?
Which criterias stand out for this?
What is managerial accounting?
How to cycle the cash money in the safe?
How can you ensure daily production and shipment?
What should you do and overcome at a crise time?

Do not worry, all of above and even more info available in this study just for you!

Timuçin Özsöylev
Web: www.ozsoylev.com
Mailbox: ozsoylev@gmail.com
Whatsapp: +090 532 4161387

Why dispatchers need to work with hire services?

-It is almost impossible for readymix companies to have all size and all kind of concrete pumps for every projects in their machine park.
Under normal circumstances, readymix companies create their machine parks within a plan and according to the needs of the region and their target market. But sometimes they may need a short term or stand-by pump or pumps for daily works and special projects.

-Have you ever calculated the cost of a large boom pump for a short-term project? You may be in need of this pump only at the end of the project, let say just one month. It is obvious that such an investment would not be economical. What will you do with this pump after the project is completed? How long will it take to depreciate it? In the cost calculation you should also take into account the cost of the expert operator of this special machine.

-The use of some pumps and equipment may require expertise. For example, big boom pumps, high rise stationary pumps, moli, hydraulic distributors and long horizontal and vertical delivery line, etc. And keeping these equipment in the park is not economical where there are hiring option and companies.

-Think about hydraulic distributor booms. This equipment normally are not expected to keep in the park of a readymix company. Is it worth to create and keep an expert team for such project. Unless it’s your particular area. Because there are companies that rent complete system equipment together with expert, trained and experience team in this special field.

-Forget all above, just think about the cost of additional standby concrete pump? You may need in the case of one of your concrete pumps have an unexpected malfunction during pumping. Or the constructor requests a stand-by pump in order not to take any risk for pumping and the concrete team for the sake of planned operation. Because in construction works, every process runs connected to each other and if one link of the chain breaks, the project will suffer great damage.

-These are some subjects why readymix companies need to work with pump hiring companies. Dispatchers should always be in close contact with these companies and know about their expertise, machine park and prices for the equipment, team and other possibilities. Because they are the first responsible to solve such problems in order to work effectively and efficiently!

Further subjects to be discussed at mutual workshop:
1. How do you calculate the cost for a standby pump?
2. What are the parameters of the pumping cost per m3 concrete?
3. What is the maintenance cost of a pump?
4. What is the cost of an expert operator?
5. Is there a cost for customer satisfaction?
6. What is the main subject of a readymix company?

Timuçin Özsöylev
Web: www.ozsoylev.com
Mailbox: ozsoylev@gmail.com
Whatsapp: +090 532 4161387

How can you repair a concrete pump malfunction at site?

The subject of this study is to inspect and detect and appropriately eliminate the failure points of concrete pump and delivery line for the problems that may occur during pumping operation.

The site repair tips include followings:
-What needs to be done in case of a problem during pumping at site?
-Which safety precautions should be taken before starting a detailed fault search?
-Can you repair the problem at site?
-Have you got the necessary parts with the machine?
-What would be the cost if you continue for pumping with this problem?
-Whether is it worth for the sake of operation?
-Should the priority be given to solving the problem or completing the work?
-Should you inform the facility for a spare pump?
– Who should decide to continue for pumping or stopping. Operator, dispatcher, forman or workshop?
-Whose mistake is this? Operator, dispatcher, workshop, operation team or whom?
-Why above questions are very important for the customer satisfaction and who should think about that?

Troubleshooting requires detailed knowledge for concrete pump technology and machine control as well as fundamentals of pumpable concrete. Of course the pump operator can make some site repairs but provided he is prepared and trained!

Naturally, we cannot expect the pump operator to diagnose every malfunction of the machine and repair it! However, we can consider this like a first aid of the operator in an emergency while waiting a doctor!

If it is delayed or made wrong intervention for the arrangements for prevention the failures it may be much more expensive then you think apart from the stopping the operation.

For example, the pump operator can replace a blown fuse if he has it with him. However even at such an easy intervention if he is not trained and use wrong fuse may lead a much higher cost malfunction.

Before starting the emergency cleaning process, the dispatch department should be informed for the incident to stop the delivery of concrete. And depending on the situation, the facility may be asked to provide a spare pump if necessary.

I hope this e-book will be useful to the entire concrete team working in the field as well as dispatch and workshop responsibles.

And finally, if we talk together we can make your team be prepared in order to make your operations more economic, timely, satisfactorily and safely…

For more info, you can read my following books:.
-Concrete pump technology
-Concrete pump performance
-Concrete pump hydraulics
-Concrete pump electrics
-Concrete pump mechanics
-Concrete pump risk assesment
-Concrete pump operator
-Pumpable concrete
-Pumping concrete
-Concrete pump – Who is quilty at site accidents?
-Readymix operation management

Timuçin Özsöylev
Web: www.ozsoylev.com
Mailbox: ozsoylev@gmail.com
Whatsapp: +090 532 4161387

Lider sevilmeli mi, yoksa liderden korkulmalı mı?

-Korku, liderler için hala üstün bir silah mı, korkulan liderler daha fazla etkiye mi sahip? Geleneksel sistemde, katı standartlar uygulanır ve çalışanlar üretime katkılarına göre ödüllendirilir. Liderler kurallara uymaya dayalı olarak teşvik ve cezalar uygular.

-Korku lidere saygı kazandırabilir. Korkuyla saygı ve otoriteyi aşılamak daha kolay ve daha kısa sürede mümkün olabilir. Ancak, korku nefrete dönüştüğünde, itaat almak yerine çalışanlar kontrolü aktif olarak reddedebilir.

– Korku, performansın artmasını sağlarken çalışanlar arasında istikrarsız bir ilişki yaratır. Aynı zamanda, sıkı kurallar yaratıcılığı ve sadakati yok edebilir.
Korkuya dayalı bir iş gücü, hatalarının sonuçlarından endişe duyduğu için risk almaya daha az eğilimlidir. Sonuç olarak yaratıcılık ve üretkenlik zarar görür.

-Korkuya dayalı bir kültür, büyümeyi ve gelişmeyi engelleyebilir. Yetenekli çalışanları korkutup kaçırma riskiyle karşı karşıya kalabilirsiniz. Yerine koyulması zor özel kişilerle çalışıyorsanız, başka bir yerde kolay iş bulabilir ve hatta rakibe gidebilir, dolayısıyla onları şirkette tutmak zor olabilir.

-Günümüzde geçmişin aksine, sevginin korkudan daha etkili ve motive edici olduğu düşünülüyor. Çalışanlar artık katılıktan hoşlanmıyor ve yapmacık
korkak çalışan yüz ifadesi takınmak istemiyor. Eğer sevilen bir liderseniz, işyerinde anlaşmazlık veya güvensizlik duygularına yakalanma olasılığınız daha düşüktür.

-Etkili yöneticiler, çalışanların görevlerini yerine getirdiğinden ve hedeflerine ulaştığından emin olmalıdır. Ancak bunun için sert ve baskıcı bir ortamın dayatılması tek seçenek değil. Bazen sert olmak da gerekebilir ama bu korkulma anlamına gelmemeli, sadece görevlerin tamamlanmasını kolaylaştırma amacıyla olmalıdır. Çalışanlar sizin iyi bir insan olduğunuza inanır ve severlerse, bilgi konusunda size güvenme olasılıkları daha yüksektir ve yararlı bilgileri paylaşmaya daha yatkındır.

-Acaba lideri sevmek iş disiplinini bozabilir mi? Liderler çalışanları performans göstermeye motive etmelidir. Bunun için, çalışanların sorunlarını dinlemesi ve onlarla açık bir şekilde konuşması, ancak gerektiğinde otorite kullanması önemlidir.

-Özellikle doğal liderler atama liderlerden daha fazla çalışanların özel hayatlarıyla ilgilidir. Çalışanların özel hayatlarını bilmek faydalı olsa da dezavantajları da vardır. Buda doğal liderlerin en zayıf noktasıdır!

www.ozsoylev.com

ozsoylev@mail.com

WhatsApp: 5324161387

There may not be a magic formula for every company.

Focusing on the topic, sharing ideas.

Evaluating different perspectives…

We just need to see the big picture.

Let’s talk together, create your own solutions.

For mixer truck and concrete pump dispatch.

Scientific approach and proven international practices.

Logic and simple mathematical calculations.

Interactive works, that everyone benefits.

Thanks for contributers and all participants.

 

TİMUÇİN ÖZSÖYLEV

ozsoylev@mail.com

WhatApp: +90 532 416 1387